Search Results

Radial recently conducted a survey of Amazon shoppers to discover the preferences and attitudes that shape their shopping behavior.

In the age of the consumer, customers expect an FP3 experience throughout the buyer journey – one that’s (Frictionless, Personalized, Predictive, Proactive). While delivering an FP3 experience can be challenging, it is possible, and can benefit your company in many ways.

From offering robust loyalty programs to personalizing consumer experiences to simplifying return processes, there are many effective ways to attract new customers and keep them coming back.

Chargebacks are an unfortunate reality of a retail business and can be devastating to your bottom line. When you consider that over 84 percent of chargebacks are now due to fraud, developing a comprehensive strategy for managing them is critical for success.

Download this special report from Internet Retailer for insight into how online retailers plan to invest $2.6 million to optimize their ecommerce operations this year.

In our latest collaboration with Digital Commerce 360, we explore what a retailer really needs to offer in order to have a superior omnichannel experience.

In addition to providing a new way to shop, eCommerce has created an opportunity for retailers and merchants to deliver their products to consumers instantly including goods like airline tickets, hotel reservations, video games, and digital gift cards. But its convenience also comes at a price – increased fraud risk.

Is your eCommerce business ready to capitalize on this market growth and meet consumer expectations? Read the report to learn what consumers expect as it relates to shipping, delivery and omnichannel options.

Download this new SmartBrief report to uncover the key obstacles to removing friction and frustration across the buying process — and how to overcome them.