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We asked over 500 respondents how they feel about customer service interactions with brands they’ve used recently, and the results did not disappoint.

In Internet Retailer’s 2018 Online Peak Seasons Report, sponsored by Radial, the company analyzes five holiday peak seasons.

Download Radial’s new white paper – A Strategic Guide to Counter Digital Gift Card Fraud – to uncover four actionable strategies to turn high-risk gift cards into profit.

Keeping up with key trends is critical for your retail business to consistently meet customers’ evolving expectations.

Read our sponsored report to learn five steps you need to implement to meet consumers’ growing fulfillment expectations.

...for: Amazon’s growth and revenue statistics, including insights into the company’s future plans. Analysis of “The Prime Effect,” including the fact that Prime members place nearly twice as many orders...

Download “The eCommerce Guide to Outsmarting Retail Giants” to learn what retail tactics you should prioritize to win online shoppers in the year ahead.

Radial was once again named an omnichannel OMS Leader based on the detailed analysis of a broad range of vendors’ technology excellence and customer impact parameters.

...implement your OMS and which solutions provide a faster speed to market. Assessing vendor capabilities such as modularity, rules-based technology, available analytics, and future-readiness.   Download the report to learn why...