2020 Holiday Shopping: Consumers Weigh-In
We surveyed 500 online shoppers about their take on customer service interactions and how they planned on tackling their holiday shopping.
Search Results
Agents or Automation: Here’s What Your Customers Told Us
Customer service has become a key component of the overall customer journey, and more critically, customer lifetime value. Therefore, retailers need to invest in service options to provide choice and convenience to customers.
Sharpening Omnichannel Inventory Management to a Razor’s Edge
Download RIS News’ report, sponsored by Radial, for the insights you need to create an omnichannel inventory management system that meets your customers’ expectations.
Merchandise Procurement
...information requirements Vendor Supplied Image and Content Requirements Product SKU Setup Template To download the desired files, right-click and select “Save Link As” Additional information Canada customs site for vendors...
Reporting & Analytics
...specific stores, and improve carrier management. Transparency and visibility Get a comprehensive view of your operations Execution, accuracy, and performance are only valuable with visibility. Near real-time visibility into inventory,...
How to Win in Our New World of One-Day Fulfillment
How do you compete in a one-day delivery marketplace?
Post Pandemic Consumer Behaviors Here to Stay and Those on the Way Out
We take a look at 3 consumer behavior trends to see which are likely to stick around in the coming months and years.
The Rising Tide of Retail Returns: Strategies for Success in 2024
As the returns challenge has grown, two primary areas of concern have emerged for retailers: the costs of returns and minimizing fraud.
Continuous Improvement Drives Operational Success
How can you positively support your company to manage and optimize so that change means ongoing operational improvement instead of chaos?
Navigating the E-commerce Shift: Boosting Brand Loyalty and Efficiency with Laura Ritchey
Laura Ritchey, the driving force behind Radial North America, joined the eCom Logistics Podcast to share her invaluable insights on the dynamic world of eCommerce and 3PL.
