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A Retailerā€™s Guide to Reverse Logistics

From creating better return policies and designing customer experiences that limit returns to partnering with the right reverse logistics providers, there are many ways retailers can optimize their systems and processes to decrease costs while keeping customers happy and loyal.

 

Key Findings From the 2018 Amazon Report

...for: Amazon’s growth and revenue statistics, including insights into the company’s future plans. Analysis of “The Prime Effect,” including the fact that Prime members place nearly twice as many orders...

Unlocking the Potential of the FP3 Experience

In the age of the consumer, customers expect an FP3 experience throughout the buyer journey ā€“ one thatā€™s (Frictionless, Personalized, Predictive, Proactive). While delivering an FP3 experience can be challenging, it is possible, and can benefit your company in many ways.