Our Team
...as Chief Technology Officer at Transplace, an Uber Freight Company, where he oversaw all enterprise technology, including product and program management, software engineering, data platforms, and information security, among other...
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A Deep Dive into Customer Sentiment and How it Can Help
We’ll explain exactly what customer sentiment is and how it can help your retail or eCommerce business create a better experience for customers.
Preparing for e-Commerce Fraud in 2020
KC Fox, Senior Vice President, Technology Services at Radial, talked to TotalRetail on tips to prepare for e-Commerce fraud.
5 Customer Success Metrics You Need to Start Tracking
We’ll look at five customer success metrics you can track to stay ahead of your customers.
The Impact of Sustainability on eCommerce Fulfillment Operations
As more and more consumers become focused on sustainability, brands understand that they need to take a proactive approach to gain and retain customer loyalty and sales.
A Retailer’s Guide to Outsourcing eCommerce Fulfillment
Outsourcing order fulfillment can help eCommerce retailers meet consumers’ ever-evolving expectations of what constitutes an exceptional shopping experience.
Consumer Study Reveals Top Concerns With Online Order Fulfillment & Delivery
We surveyed 3,000 consumers in the U.S., the U.K. and Canada to better understand issues relating to eCommerce order fulfillment and delivery. We found that consumers are raising questions about a variety of fulfillment-related issues including the cost, speed, reliability, and eco-friendliness of the fulfillment process.
Radial Emerges as a Global Omnichannel Technology Leader in SPARK Matrix 2021
Download the study for market insights, competitive analysis and a ranking of the leading Omnichannel OMS vendors.
Retailers Identify Keys to Successful Retail Delivery
This study, conducted by WBR and Retail Delivery, surveyed 100 retail professionals across verticals including grocery, apparel, sporting goods, and wholesale.
Radial Tops Leading Vendor Report in 6 Categories During Pandemic Year
Download the 2021 Leading Vendors report for key data to help you chart the way forward in today’s eCommerce landscape.
