Why Retailers Should Adopt Generative AI in Customer Care Now
For retailers that have adopted previous versions of AI in the last decade, it’s important to understand that generative AI can be adopted safely now – even while we wait out the unknowns.
The True Cost of Shipping
We’ll look at a few lesser-known consequences of charging customers for order shipping, and highlight a better alternative.
Medical Insurance
Radial offers four comprehensive medical plans that provide accessibility to quality care.
New Concepts to Maximize In-Store Traffic
How do you maximize store traffic when customers are in a grab-and-go mode?
Taking Digital Commerce from Idea to Doorstep
Succeeding in today’s ever-changing digital commerce world requires mastering a complex mix of people, process and technology innovations that must all work seamlessly together.
5 Ways to Streamline eCommerce Returns Management
As eCommerce sales continue to grow, so do the number of returns. Managing returns can contain costs and improve reverse logistics efficiency.
Research Reveals ROI of BOPIS
In part two of this two-part report series, NAPCO Research and Radial examine the impact BOPIS programs are having on retailers’ bottom lines.
Top Peak Season Planning Challenges Retailers Face in 2022
As retailers plan for peak season, they’re grappling with some key challenges.
Mastering the Pick and Pack Process for Seamless Customer Experience
Explore the essential elements of pick and pack operations and how retailers can optimize their processes.
Bot and ATO Attacks, How They’re Related and What You Can Do
Help protect your consumers with our latest report with CNP: Bot and ATO Attacks, How They’re Related and What You Can Do.