Quiet Luxury or Fast Fashion: Consumers Are Buying Both
We asked U.S. consumers about their perspectives on quiet luxury and fast fashion. Here’s what we uncovered.
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Contact Center Technology for 2021
In our latest collaboration with CCW, we unpack the best contact center technology.
Earning Customer Loyalty Through Data
We’ll look at 3 types of data you can use to design a customer experience that speaks to your customers and increases customer loyalty.
Meet with Us at NRF 2024
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Meet with Us at the MAG Payments Conference 2024
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Meet with Us at MRC 2024
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Meet with Us at Shoptalk 2024
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Four Returns Management Trends for Peak Season
Merchants face many returns management challenges in 2024. With peak season on the horizon, eCommerce merchants will soon face increased returns out of the holidays as well. Here are four peak season returns trends to consider.
Key Consumer Trends in the Home Furnishings Industry
Radial Research recently completed a consumer survey focused on eCommerce and the home furnishings industry. We interviewed Brendan Lease, Radial’s Director of Product Marketing, to unpack the latest trends for the industry.
High Rate of Returns Fraud Continues to Vex Retailers in 2024
As retailers strategize to contain and minimize return costs, they face a menacing fraud rate.
