10 Ways Retailers Can Promote Diversity, Equity, and Inclusion (DEI)
When all are welcomed and valued, brands thrive. However, many retailers are still struggling to implement strong diversity, equity, and inclusion (DEI) initiatives.
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Omnichannel Commerce: From Then to Now and Beyond
To take the next step toward your own omnichannel future, don’t just try to keep up with the competition. Instead, know the problem you’re trying to solve.
Will Peak 2023 Be a Season of Structured Flexibility in eCommerce?
eCommerce retailers are taking a closer look at how extreme eCommerce fulfillment flexibility brought on by the pandemic may be untenable.
Building Lifetime Customer Value Through the Post-Purchase Experience
The post-purchase experience is rich with the opportunity for things to go really well, win repeat business, and improve lifetime value.
Types of eCommerce Fraud
...only protect your business but also enhance customer trust, contributing to a positive customer experience and, ultimately, driving success. Follow Radial on LinkedIn, Facebook and Twitter. Radial can help you prevent fraud. Learn More...
Research Reveals ROI of BOPIS
In part two of this two-part report series, NAPCO Research and Radial examine the impact BOPIS programs are having on retailers’ bottom lines.
5 Holiday Shopping Predictions for 2022
Now that we’re about to head into the busiest time of the year, here are our top 5 holiday shopping predictions for 2022.
Prevent Account Takeover Fraud
Account takeover fraud (ATO) is a form of identity theft where bad actors gain access to online accounts and make legitimate-appearing changes to them in order to use the accounts to make fraudulent actions or purchases.
Differentiating Your Brand with Personalized Customer Interactions
Delivering a personalized customer experience is crucial in today’s retail environment that is all about the hyperconnected consumer.
Radial CEO Laura Ritchey on What Retailers Can Expect in Peak 2023
Peak 2023 is going to require us to be agile and to rely more heavily on data to plan and prepare for the unexpected.
