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Cracking the Code: Study Reveals What Consumers Value Most

Report •
Is your eCommerce business ready to capitalize on this market growth and meet consumer expectations? Read the report to learn what consumers expect as it relates to shipping, delivery and omnichannel options.
Cracking the Code: Study Reveals What Consumers Value Most

Retail is ripe for continued change in 2019. With eCommerce sales projected to reach $604.2 billion by 2020, retailers must continue to evolve. 

According to this new research, the number of Americans and Canadians who reported purchasing $100+ per month online jumped 61 percent over last year. Based on the estimated populations, this represents a minimum of $220 million spent online monthly.

Download the report and included infographic to gain insights into the online shopping priorities of more than 2,000 consumers, including:

  • Growth of online marketplaces
  • Shifts in consumer shipping expectations
  • Return expectations and the effect on purchasing

Learn what consumers expect.

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