Welcome to Q1 2025!

Radial is proud to announce the launch of Radial Fast Track: scalable, cost-effective fulfillment for modern brands. That means:

• Fast, easy onboarding: Get up and running with no upfront costs. No long-term contracts required.
• No resources required: Integrate in as little as a week.
• Expand your brand: Connect with hundreds of DTC and B2B channel partners quickly and distribute seamlessly.
• Faster, cost-effective shipping: Simplify delivery with Radial’s last mile solutions.
• Ditch returns headaches: Leverage streamlined technology and processes. Make returns easy.

Modern brands simply connect with Radial Fast Track through a fast, seamless integration. You send Radial inventory, and we’ll make fulfillment and distribution simple. The result: Won sales and satisfied customers. Trust Radial to manage inventories, fulfill orders, and make deliveries fast.

Radial is committed to providing transparent reporting and analytics for its clients so that they can make the right logistics decisions for their business. Check out this quarter’s updates:

• Introducing the Ultimate Dashboard for Performance Insights: Stay on top of your game with our new real-time dashboard, designed to track key order-related metrics. This empowers clients to monitor their progress like never before.
• Radial’s Business Review Dashboard Gets a Refreshing Upgrade: Now featuring specialized viewing options that refresh multiple times a day, ensuring you’re always equipped with the freshest, most relevant data at your fingertips.
• Celebrating Excellence with an Associates’ Performance Dashboard: Track performance metrics and shine a spotlight on your top-performing associates. Recognizing greatness just got easier!
• Seamless Integration for Manhattan Active Clients: We’ve continued to streamline the onboarding process for clients using Manhattan Active, ensuring their data is effortlessly integrated across all dashboards.
• Deeper Insights in Data: Expanded data availability from a mere 60 days to an entire year. With 365 days of insights, you can dive deeper into trends and make more informed decisions.
• Simplifying Invoicing with New Data Categories: Streamlined invoicing is here, thanks to the development of new inbound data categories that add efficiency and accuracy to the process.

The Radial Payment Solutions team is excited to announce the launch of the Radial Payments Solutions portal. The portal provides clients with access to key insights into their payments and fraud performance, with a real-time view of transaction processing and summary metrics. Clients can expand transaction-level searches with adjustable date ranges and key date selection. All via an intuitive dashboard interface.

The Radial Payment Solutions team leverages Radial’s merchant data to uncover key consumer behaviors, fraud trends, and fraud protection opportunities from the 2024 Cyber Five Weekend:

• Suspicious BIN attacks and card testing activities increased. Suspicious activities were 20 times higher during the Cyber Five Weekend compared to normal shopping periods. This is consistent across both 2023 and 2024, meaning fraudsters are far more active during this peak period.
• In-store pickups create room for fraud risk. Analysts have less time to screen risky in-store pickup orders. This creates operational challenges for a manual review team, since in-store pickup orders need to be processed in a short period of time to meet SLAs and customer expectations.
• Gift card orders make collecting fraud feedback challenging. Gift card transactions often involve multiple entities—from retailers to marketplaces, third-party vendors, and payment processors. This leads to challenges collecting fraud feedback data. Plus, without personal payment information, there are less risk indicators available to screen customers’ identities. Anonymity makes it easier to commit fraud and harder to identify fraud patterns tied to specific users. The Radial Payment Solutions team saw an increase in gift card fraud in 2024.