Welcome to Fall 2024!
As we enter the bustling holiday season, Radial continues to innovate and grow. We’re excited to share our latest developments, partnerships, and insights to help our clients navigate the busy months ahead. From new leadership to cutting-edge technology implementations, we’re committed to enhancing our services and driving success for our partners—from click to delivery.
Manhattan Active Warehouse Management: Transforming Our Supply Chain
Radial has partnered with Manhattan Active® Warehouse Management (WM) to improve operational efficiency and support our long-term goals.
This innovative system represents a significant step forward in our ongoing efforts to enhance our distribution centers and streamline operations. By leveraging the capabilities of this best-in-class warehouse management system, we are paving the way for:
- Seamless integration with automation systems
- Enhanced visibility and control over inventory
- Improved order accuracy and fulfillment speed
- Increased adaptability to meet changing market demands
Our partnership with Manhattan Active® Warehouse Management positions us to offer standardized, optimized, and tailored customer-centric solutions more efficiently than ever before. We are thrilled to begin this journey and look forward to gradually rolling out these enhancements to our existing clients while introducing them to new ones.
Partner Profile: Link Money
Radial and Link Money have joined forces to offer Pay by Bank, a secure and cost-effective payment solution for global merchants. This partnership combines Radial’s expertise in eCommerce solutions with Link Money’s innovative payment technology, creating a powerful offering for our clients.
Key benefits of the Radial-Link Money partnership include:
- Access to next-generation payment technology
- Seamless integration with Radial’s existing services
- Ongoing support and optimization from both partners
- Continuous innovation in the payment space
Watch the Webinar
To help our clients better understand the benefits of Pay by Bank and how it can be implemented in their eCommerce strategy, we’re excited to announce a webinar featuring experts from both Radial and Link Money.
Join us for “How to Make Pay by Bank Easy: Presented by Radial & Link Money” to learn:
- The power of Pay by Bank in today’s market
- Why consumers are ready for this payment method
- What incentives merchants can offer to drive adoption
- Radial and Link Money’s shared vision for the future of payments
Don’t miss this opportunity to stay ahead of the curve in eCommerce payments.
Research Insights: Retailer and Consumer Data
We’re committed to staying ahead of industry trends and consumer behaviors. We’ve recently conducted several studies to provide our clients and partners with rich insights into the changing landscape of online buying behavior, retailer strategies, and emerging technologies. These studies offer valuable perspectives on consumer preferences, retailer priorities, and key challenges facing the industry as we approach the 2024 peak season.
What Matters to Retailers: Retail Dive Study
Our recent study, conducted in collaboration with Industry Dive’s studioID, reveals key priorities and challenges facing retailers in 2024. From AI implementation to logistical hurdles, we’ve uncovered valuable insights to help guide your strategy in the last quarter of the year.
Key findings include:
- AI adoption is on the rise, with over half of respondents either currently using AI or exploring its potential for their operations
- 99% of retailers plan to enhance their forecasting capabilities to better anticipate product demand and stay ahead of market trends
- Order processing speed (43%) and order accuracy (41%) remain top challenges in the fulfillment process
For a comprehensive overview of the study results and expert analysis, download our free eBook: What Matters to Retailers in 2024
Returns Study: Optimizing the Post-Purchase Experience
Returns management continues to be a critical aspect of the eCommerce ecosystem. Our recent study explores consumer expectations and best practices for returns. Here are some key points:
- Nearly 1/3 of consumers are unlikely to shop with a retailer after a poor returns experience.
- Nearly half of consumers (48%) will avoid making a return if there is an out-of-pocket cost for shipping. Another 43% are hesitant to pay the fee but may consider it depending on the cost of the return.
- 70% of consumers prefer to use an online return portal for returns, highlighting the importance of a seamless digital experience.
- 50% of consumers consider sustainability important or very important in the returns process.
These and other study findings emphasize the need for retailers to streamline their returns processes and consider sustainability in their reverse logistics operations.
Check out the full return study here. And join us for an in-depth discussion with a panel of experts on how to create a seamless returns experience.
Radial in the News
Radial continues to be a thought leader in the eCommerce and logistics space. Here are some recent articles featuring our insights:
DC Velocity • August 14, 2024
Inventory Management is Ripe for a Makeover
Sourcing Journal • July 30, 2024
Chain Reaction: Shauna Bowen of Radial on Streamlining E-commerce Fulfillment
Radial • July 26, 2024
Radial Announces Billy Peterson as Senior Vice President of Service Delivery Operations
Retail Dive • July 23, 2024
Radial Survey Reveals What Matters to Retailers – from AI to Logistical Challenges to Preparing Now for a Record Peak Season 2024
Women’s Wear Daily • July 01, 2024
What’s Really Behind the Fast Fashion Versus Luxury Purchase Divide?
Let’s talk!
