Case Studies

Eqology, a Norwegian direct selling company, manufactures dietary supplements and nutricosmetics to support customers in maintaining a healthy, energized lifestyle while ensuring harmony with nature. Radial supports Eqology by offering comprehensive fulfillment services across Europe. With a focus on careful handling, Radial ensures that Eqology’s products are delivered safely and securely to customers. Additionally, Radial provides value-added services to enhance the customer experience.

A Belgian chocolate and coffee e-tailer partnered with Radial Europe to overcome unique fulfillment challenges. With temperature-controlled storage, specialized shipping, and multi-carrier integration, Radial enabled the brand to expand across Europe, particularly in German-speaking markets. This tailored solution maintained product quality, enhanced customer experience, and efficiently managed seasonal demand, transforming the client’s e-commerce operations.

Foodello’s partnership with Radial is an example of how innovative logistics solutions can support a company to scale while maintaining a commitment to sustainability. The partnership enables Foodello to meet growing demand in multiple markets and continue the fight against food waste while providing excellent customer service. As Foodello expands into new territories, Radial remains a trusted partner, helping them achieve both their operational and sustainability goals.

A global direct-selling company focused on bio-products teams up with Radial for worldwide fulfillment services. By tapping into Radial’s expertise, the company benefits from the seamless handling of complex needs, such as specialized certifications, market expansion, and navigating challenges like Brexit.

Radial entered into a strategic partnership with Dematic, a leading provider of intelligent automation technology, to drive efficiency gains, enhance flexibility, and ensure future scalability, all aimed at optimizing both customer and employee experiences. By leveraging a blend of robotics, AI technologies, and human expertise within Radial’s Groningen facility, the company has achieved a 4x increase in picking performance and a 1.5x increase in packing performance for its fashion customer.  It can swiftly anticipate shifts in order volumes and respond with agility.

Quanticlo is a successful social selling fashion brand with over 1 million Instagram followers. In 2022 it outsourced its ecommerce fulfillment to Radial Europe to increase customer satisfaction, minimise errors and deliver within 24 hours.

The partnership between doTERRA and Radial Europe began in 2012 with modest orders. As doTERRA expanded into new European markets like Romania, Lithuania, and Latvia, sales and order volumes increased significantly. To maintain their commitment to quality and timely order fulfilment, doTERRA sought a trustworthy, flexible, and fast-acting 3PL partner in the heart of Europe. In August 2019, doTERRA and Radial solidified their cooperation with a permanent agreement, recognizing Radial’s ability to meet their evolving needs.

Paul Valentine, a German-based jewelry brand, has achieved remarkable growth by focusing on high-quality, handcrafted pieces and a commitment to customer experience. A strong partnership with Radial Europe ensures fast and reliable fulfillment, with efficient order processing and scalability during peak seasons.

To further strengthen customer relationships, Paul Valentine partnered with tech platform Penny Black and Radial’s Value-Added Services unit to personalize the unboxing experience with inserts to increase customer engagement.

Neom identified Radial as their partner of choice to help facilitate their entry to the US market. After a thorough evaluation of various fulfillment and transportation solution providers, Neom determined that Radial was its best fit to launch B2B operations first, followed by B2C operations a year later.