Jacek Mainka leads Radial’s account management team, ensuring satisfaction among all client accounts by maintaining open communication and upholding commitments. His team plays a crucial role in managing client contracts, offering improvements, and coordinating closely with all departments to meet customer needs. They go above and beyond, from arranging extra deliveries for major events to personally delivering urgent goods.
The partnership between doTERRA and Radial Europe began in 2012 with modest orders. As doTERRA expanded into new European markets like Romania, Lithuania, and Latvia, sales and order volumes increased significantly. To maintain their commitment to quality and timely order fulfilment, doTERRA sought a trustworthy, flexible, and fast-acting 3PL partner in the heart of Europe. In August 2019, doTERRA and Radial solidified their cooperation with a permanent agreement, recognizing Radial’s ability to meet their evolving needs.
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Paul Valentine, a German-based jewelry brand, has achieved remarkable growth by focusing on high-quality, handcrafted pieces and a commitment to customer experience. A strong partnership with Radial Europe ensures fast and reliable fulfillment, with efficient order processing and scalability during peak seasons.
To further strengthen customer relationships, Paul Valentine partnered with tech platform Penny Black and Radial’s Value-Added Services unit to personalize the unboxing experience with inserts to increase customer engagement.
...technology solutions that enhance efficiency and accuracy. With proprietary, advanced and highly customizable warehouse and transport management integration systems, real-time inventory tracking, and predictive analytics, Radial empowers ecommerce fulfillment companies...
...and all bpostgroup companies. Learn about bpostgroup sustainability Our culture Diversity, equity, and inclusion As a global brand, we are committed to continuously improving our efforts in diversity, equity, and...
Efficient, timely, cost-effective, and reliable delivery are critical to e-commerce growth and customer satisfaction. Join Kamil Zieliński, Director Transport Solutions Radial EU, as he reveals the secrets to optimizing our transportation network. Committed to social responsibility, we actively promote sustainable, low-carbon transportation methods to minimize our environmental impact.
A Belgian chocolate and coffee e-tailer partnered with Radial Europe to overcome unique fulfillment challenges. With temperature-controlled storage, specialized shipping, and multi-carrier integration, Radial enabled the brand to expand across Europe, particularly in German-speaking markets. This tailored solution maintained product quality, enhanced customer experience, and efficiently managed seasonal demand, transforming the client’s e-commerce operations.
As more and more consumers become focused on sustainability, businesses have responded with widespread efforts to streamline packaging, reduce waste, and find more eco-conscious shipping methods— but many retailers know they’ll need more than climate pledges to retain customer loyalty and grow sales. In honor of Earth Day, we’re diving into some of our recent consumer research around the eco-friendly practices that matter most to consumers, and strategies that retailers can leverage to continue to delight consumers amidst growing pressure to improve sustainable shipping.
Denny Kalmring, Sales Director for the DACH region at Radial, shares insights into his role and how the company’s fulfillment center in Germany drives efficiency, sustainability, and customer satisfaction. With over 22 years of experience in the fashion industry, Denny explains how Radial’s strategic location in Europe enables fast delivery and offers late-order cut-offs for timely service. He emphasizes Radial’s commitment to sustainability, an essential aspect not only for the fashion industry but also for the entire e-commerce landscape.
