As e-commerce booms, so do returns—and they’re cutting into profits fast. But returns don’t have to be a loss; with the right strategy, they can be streamlined, reduced, and even turned into a competitive advantage. From smarter product pages to real-time inventory tracking and paperless returns, retailers have more tools than ever to cut costs, boost customer confidence, and create a better shopping experience.
In the fast-paced world of e-commerce, reverse logistics has emerged as a critical counterpart to traditional fulfillment. More than just handling returns, it encompasses everything from restocking and repairing to recycling products. As online shopping continues to grow, businesses must prioritize smooth, efficient return processes to meet rising consumer expectations.
What if the future of commerce isn’t just about better tech, but better connection? In a world driven by automation, predictive algorithms, and ever-faster fulfillment, it’s easy to lose sight of the most powerful force in ecommerce: people.
An interview with Jacek Mainka, Business Manager, Radial Europe https://www.youtube.com/shorts/g64YguGHFq0 As the Manager of Radial’s Account Management team, Jacek Mainka oversees the day-to-day operations of managing existing client accounts and...
Retailers are no longer the only ones offering deals—now they’re hunting for them too. As cost pressures rise, brands are quietly rethinking everything from shipping perks to backend operations, all while trying to keep customers happy. The surprising part? Shoppers are rolling with it – mostly.
Behind every online purchase lies a critical process: order fulfillment. It’s the engine driving e-commerce, covering everything from order placement to delivery—and even returns.Done well, it ensures speed, accuracy, and customer satisfaction. Effective fulfillment requires coordination, accurate inventory, streamlined operations, and strong communication.
With more online options for clothing, shoes, and accessories than ever, today’s shoppers are facing new frustrations—from delayed deliveries to confusing return policies. In a recent Radial Research survey, consumers reported inconsistent experiences across brands, with many navigating high costs, damaged packaging, and sizing challenges. To help retailers stay ahead in a competitive and shifting market, we dug into current shopping habits and emerging trends.
Foodello’s partnership with Radial is an example of how innovative logistics solutions can support a company to scale while maintaining a commitment to sustainability. The partnership enables Foodello to meet growing demand in multiple markets and continue the fight against food waste while providing excellent customer service. As Foodello expands into new territories, Radial remains a trusted partner, helping them achieve both their operational and sustainability goals.
Radial, a member of bpostgroup, is dedicated to keeping pace with the group’s sustainability standards and becoming a global reference in five key areas: prioritizing health and safety, empowering employees, championing diversity and inclusion, decarbonizing the e-commerce supply chain, and promoting reusable packaging.
An Interview with Markus Neuper, Knapp AG https://www.youtube.com/watch?v=rPiaNm8CVBI What is the future of technology in the fulfillment and e-commerce market? To explore this question, we reached out to our technology...
