Ganesh Krishnamoorthy

Where are you based?
I am based in Chennai, India which is in the southern part of the country.

How long have you been with the company?
I have been working for Radial’s India Development Center for five and a half years.

How has your career grown since starting at Radial?
I started as an associate manager for one of Radial’s product lines at the India Development Center (IDC) Now, I am a senior manager for Radial’s Dropship and CRMS product lines. IDC was created 6+ years ago and began as a staff augmentation division with North American and European-focused development groups. Since then, IDC has matured, allowing members to work collaboratively across modules regardless of region.

Are there any notable mentors or peers you feel have contributed to your growth/ success?
Yes, there have been many across the years. I’d like to highlight two notable mentors who have supported me in my journey as a manager. My direct manager Kasi Subramaniyam, for instance, has taught me that when working in various product lines, flexibility and adaptability are a must, especially as internal and external stakeholder management require pivots and coordination. Additionally, Jeff Cooney, formerly a director of software development at Radial, rooted the importance of prioritization and the need to tackle projects with efficiency and impact. Both have given me great organizational skills and advice that I use daily.

What does your day-to-day look like? What are the main responsibilities of your role?
As part of the product development team, I manage the planning of product release updates and the introduction of new features within the Dropship and CRMS product lines. I work closely with the product management and client success teams to understand product updates and releases and work to roll those updates out while ensuring they are in line with the sales’ team direction.

Throughout my work, there is a deep connection between technology and business. My team and I handle essential updates to the Radial product suite with clients’ user experience in mind. We always want to avoid disruption for clients, so a lot of planning goes into deploying new product updates or releases.

What motivates you to wake up and go to work?
The opportunity to tackle challenges in an innovative and creative manner while creating an environment that welcomes deliberation and ideation. While some may say I’m quite the debater, I enjoy troubleshooting tech issues using unconventional solutions. Thinking of all the possible outcomes encourages me to think outside the box and allows me to evaluate if internal goals are being met while catering to clients’ needs.

What is your favorite part of your job/ what do you like most about working at Radial?
I enjoy taking a holistic look at our product management roadmaps and assessing the long-range of available features. I also like having the ability to streamline what releases will be rolled out. Knowing the positive impact of product updates on clients is very rewarding.

Where do you see yourself within Radial in the next few years/ what are your goals?
I would like to have more involvement with more of our products and continue to support the business by offering clients the best solutions in the market.

What is your favorite non-work specific thing about your job? (i.e., breakroom games, onsite activities, awards, colleagues, etc.)
With remote work now the norm, going on video with colleagues has been a huge ice breaker and provided many engagement opportunities. For example, once or twice a month, we hold virtual meetings we like to call ‘temp checks’, which serve as a touchpoint for all of us to hear from one another and discuss matters from our professional or personal lives. These virtual facetime meetings have aided in collaboration and allowed us to have real moments as a team.

What is one word you would use to describe working at Radial?
Daring. Every day I face a new challenge and never shy away from it. I always look for a solution and seek to troubleshoot any tech issues that may arise within my department.

What is the best career lesson you have learned so far?
There is more than one solution to a problem, especially in tech. This is a lesson I implement across work and it’s always enlightening when exercised.

What is a fun fact that most people don’t know about you?
The first impression many have of me is that I’m a very serious person. I personally like to think I’m not as serious as many think!

What do you like to do in your free time?
I like to work on my Jeep – it’s been a long-running project for me. I’ve had it for 14 years and for the last couple of years I’ve dismantled it and now I’m trying to re-assemble it.

What is one thing you can’t live without?
Family! My wife, child, parents are my motivation and support system in all things.